We are currently experiencing a heat wave in the UK so please bare this in mind when placing your orders. We have full control over keeping your orders cool, but once your orders leave us it is out of our control and we can't take any responsability for any heat damages in transit. Please avoid ordering chocolate products to avoid any potential issues. When orders arrive with you, we advise to pop your items into the fridge to cool them down on arrival if they appear hot. Thank you!